Refunds & disputes

Handled in your payment provider: access revokes automatically.

Paid plans Dashboard

How it works

Because money settles to your own account, refunds and disputes are managed from your provider’s dashboard (Stripe or Razorpay). When a charge is refunded, knit.bio automatically revokes the buyer’s access to any delivered digital files.

Set it up

  1. 1

    Refund from your provider

    Issue the refund in Stripe/Razorpay; access to the digital product is revoked automatically.

Open Settings

Tips to get the most out of it

  • A clear FAQ block about your refund policy reduces disputes before they start.